Anti-Spam Policy for acclivities.ca
Last Updated: January 30, 2025
At Acclivities.ca, we are committed to maintaining a spam-free environment for our users. This Anti-Spam Policy outlines our stance on spam, the measures we take to comply with anti-spam laws, and how you can report spam-related issues.
1. Definition of Spam
Spam refers to unsolicited, unwanted, or irrelevant messages, typically sent in bulk, that violate applicable anti-spam laws. This includes, but is not limited to:
– Unsolicited commercial emails (UCE).
– Misleading or deceptive messages.
– Messages sent without the recipient’s consent.
– Messages that do not include a valid unsubscribe mechanism.
We strictly prohibit the use of spam in any form, whether through email, social media, or other communication channels.
2. Compliance Measures
To ensure compliance with anti-spam laws, including Canada’s Anti-Spam Legislation (CASL), we have implemented the following measures:
a. Consent-Based Communication
– We only send commercial electronic messages (CEMs) to individuals who have provided explicit consent (opt-in) to receive such messages.
– Consent may be obtained through:
– Sign-up forms on our website.
– Clear checkboxes during account registration or checkout processes.
– Verbal or written agreements.
b. Identification and Contact Information
All CEMs sent by Acclivities.ca include:
– Our name and contact information.
– A valid mailing address.
– A clear and accurate subject line.
c. Unsubscribe Mechanism
Every CEM includes a visible and functional unsubscribe link. Recipients can opt out of receiving future messages at any time. Unsubscribe requests are processed promptly, typically within [Insert Time Frame, e.g., 10 business days].
d. Employee Training
Our team is trained on anti-spam laws and best practices to ensure compliance in all communications.
e. Third-Party Compliance
We require third-party vendors and partners to adhere to our Anti-Spam Policy and applicable laws when sending messages on our behalf.
3. Reporting Spam
If you believe you have received spam from Acclivities.ca or have concerns about our compliance with anti-spam laws, please report it to us immediately. Your feedback helps us maintain a trustworthy and respectful communication environment.
How to Report Spam:
Email: [email protected]
Address: 1663 Kentchester Place, Suite 100, Mississauga, ON L5N-7S9-Canada
When reporting spam, please include:
– A copy of the message in question.
– The date and time you received the message.
– Any relevant details that may assist in our investigation.
We take all spam-related complaints seriously and will investigate promptly. If a violation is found, we will take appropriate corrective action.
Our Commitment
Acclivities.ca is dedicated to protecting our users from spam and ensuring compliance with all applicable anti-spam laws. We continuously monitor and improve our practices to uphold this commitment.
Thank you for helping us maintain a spam-free environment.